complaint·May 17, 2023

Staff records reviewed confirmed staff have required emergency disaster training. Staff reported residents are checked routinely throughout the day at the start and end of all shift and during all meals. Interview conducted with (R1) reported (R1) had concerns about staff's ability to assist the residents during an emergency situation as (R1) resided on the second floor of the facility. Documentation reviewed revealed that (R1) was offered to be moved to the first floor of the facility at no additional charge on 10/7/2022. However (R1) declined offered due personal preferences.(R1) voluntarily moved out of that facility two days later. Therefore based on the preponderance of evidence through interviews conducted, documentation review and observations conducted by LPA Quiroz, the allegation that the " Staff are unable to meet the resident's needs while in care, " was found to be UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. No deficiencies cited during today's visit. An exit interview was conducted with Administrator Charles Eusey and Laura Sanchez, Health and Wellness Director and a copy of this report was provided. ***THIS IS AN AMENDED REPORT***