Follow-up·July 21, 2023

LPA Quiroz was greeted by Front desk concierge and met with Administrator (AD) Charles Eusey and Health Wellness Director (HWD) Laura Sanchez, and explained the purpose of the inspection visit. This unannounced Case Management – Other inspection visit is being conducted by Licensing Program Analyst (LPA) Rosie Quiroz for the purpose of delivering amended findings for Complaint Control Numbers: 22-AS-20221011152147 and 22-AS-20220929163554 based on report corrections and complaint follow up investigation requiring interviews, review of supporting documents and facility observations for the following complaint control numbers: 22-AS-20201002130659 and 22-AS-20210324151302. During today's inspection, LPA Quiroz along with AD Eusey toured the memory care unit area consisting of resident's bedrooms, hallways and dining-room area. LPA Quiroz and AD Eusey discussed the previously delivered findings and the amended findings and LPA Quiroz delivered the amended reports. An exit interview was conducted and copy of this report and the amended reports were discussed with and provided to AD Eusey.