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Inspection visit

complaint

CARMEL VILLAGE RETIREMENT COMMUNITYLicense 3060055131 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

LPA reviewed staff records for S1 and observed that on April 3, 2023, S1 was reprimanded and put on 90-day probation for unprofessional conduct and yelling at residents. Also, staff record shows that on September 20th, S1 was given a final reprimand which led to termination of staff on October 9th, 2023. S1 is no longer employed due to past similar incidents. Therefore, based on the preponderance of evidence through interviews, documentation allegation that staff is yelling at resident is deemed SUBSTANTIATED. A deficiency is being cited per Title 22, Division 6, Chapter 8 of the California Code of Regulations. See LIC9099D. An exit interview was conducted, and a copy of this report was provided to facility administrator along with appeal rights.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    87468.1(a)(1) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by facility employee yelled at resident which posed a protentional personal rights risk to residents in care.***THIS IS AN AMENDED DEFICIENCY PAGE.***

FAQ · About this visit

Common questions about this visit

What happened during the February 28, 2025 inspection of CARMEL VILLAGE RETIREMENT COMMUNITY?

This was a complaint inspection of CARMEL VILLAGE RETIREMENT COMMUNITY on February 28, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to CARMEL VILLAGE RETIREMENT COMMUNITY on February 28, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1(a)(1) Residents in all residential care facilities for the elderly shall have all of the following personal righ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.