Complaint·November 21, 2022

Licensing Program Analyst (LPA) Kimberly Lyman along with Code Compliance Supervisor Rafael Perez, and Code Compliance Officers Ines Guzman, Antonio Olivos, and Adam Davis conducted an unannounced complaint visit to initiate an investigation into the above allegation. LPA and Code Compliance were greeted and granted entry into the facility by Administrator Bindi Shah and explained the reason for the visit. Licensee Jitendra Shah arrived during the visit. During the visit, LPA and Code Compliance toured the facility with Administrator Bindi as well as interviewed staff and resident. Regarding the allegation that Licensee did not obtain a building permit prior to physically altering the facility, the investigation revealed the following: Administrator and Licensee state a wall was put up to split a resident room into two private rooms and a permit was not pulled. LPA reviewed facility floor plan which shows the floor plan does not match the actual physical plant.The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. An exit interview was conducted and a copy of this report was provided to facility administrator along with appeal rights