Complaint·February 16, 2023

S1's personal phone number. Reception provided the number to R1. R1 contacted S1 by phone demanding the charges be reversed and stating would not be paying the rent. S1 reversed the charges and provided proof of the reversal to the resident. S1 requested a different method of payment the following Monday to which the staff was advised there would be no payment. S1 and S2 deny any yelling from themselves and state R1 was yelling at them about the rent payment and indicate residents present in the hallway could hear R1 yelling loudly. R1 had been given an eviction notice on 01/30/2023 for a verbal and physical altercation with another resident as it was the second incident. Per staff, R1 is declining to pay rent due to the pending eviction. Therefore, the allegations are deemed UNFOUNDED, meaning the allegations are false, could not have happened and/or is without a reasonable basis. Exit interview conducted and a copy of this report was left at the facility.