Complaint·March 2, 2023

Records reviewed by LPA Ramirez included the facility Verbal Warning dated 06/20/22 and Citrus Hills Assisted Living Progress Notes for R1. Per facility Verbal Warning R1 violated “Quiet Hours” policy outlined in the Resident Handbook and House Rules for playing loud music “around 5:00AM.” Per Citrus Hills Assisted Living Progress Notes dated 09/09/22 during an altercation with another resident R1 grabbed and pinned another resident against the wall. LPA Ramirez reviewed the Resident Admission Agreement. Per Resident Admission Agreement facility may terminate the Agreement “for one or more of the following reasons: Failure of the Resident to comply with the general policies of the Community as outlined in the Resident Handbook…” On 01/30/23 facility issued a written eviction notice to R1 in alignment with regulatory requirements for Eviction Procedures as outlined in Tittle 22, Section 87224 Eviction Procedures. A copy of the eviction was sent to the Department on 01/30/23. Therefore, based on interviews conducted and documents reviewed the allegation is deemed UNFOUNDED, meaning the allegation is false, could not have happened and/or is without a reasonable basis. LPA Ramirez conducted an exit interview with WC Galeana, and a copy of this report was provided to the facility.