Complaint·October 21, 2025

Per R2-R5 staff are meeting their hygiene needs. During the course of the interviews with staff, Staff 1 (S1) reported that staff are meeting the residents' hygiene needs and reported that the residents shower two times per week. S2 stated that staff are meeting the residents' hygiene needs and reported that staff will shower the residents as needed. Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegation occurred as reported due to conflicting information. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with Wellness Coordinator Modi, and a copy of this report was provided to the facility.