Complaint·June 21, 2024

Three of six staff confirmed they conducted first aid training and training was conducted on-site at the facility. One of six staff stated they had completed first aid training at their previous employment and personally provided LPA with a digital certificate of training completed. Two of six staff denied they have received first aid training. Facility was unable to provide LPA with a copy of first aid training cards for five of eight staff. Based on staff record review and interviews conducted, LPA determined that Licensee does not ensure that staff are adequately trained. The preponderance of evidence standard has been met; therefore, the above allegation is found to be substantiated. Deficiencies are being cited per Title 22 Division 6 of the California Code of regulations. (See LIC9099-D). An exit interview was conducted with Wellness Director (WD) Ruby Racca-Magao and Community Liaison Elizabeth Mendoza. A copy of this report, and appeal rights were left at the facility.