complaint·May 16, 2025

Continued from LIC9099 Per interview, R1 was permitted to eat the food provided by the facility but staff cannot stop R1 from eating food that does not comply with their low sodium and low sugar diet. During 6/22/2022 visit, LPA observed that R1 received a food delivery that they ordered themselves. This agency has investigated the complaint alleging Staff yelled at resident and Facility did not ensure resident's dietary needs are being met. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. No deficiencies cited. Continued from LIC9099 Manager interview indicated that staff clean R1’s room when R1 allows it. Interviews revealed that R1 rented a room in the facility and was independent until they became a resident on June 18, 2022. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No deficiencies cited.