complaint·November 2, 2023

and a caregiver schedule. Nurses schedule review revealed that nursing schedule am shift had 2-4 nurses on board throughout the week, 2-3 nurses on board in pm shift, and 2-4 nurses on the NOC shift on board. Caregiver schedule review revealed that 4 caregivers in am shift, and 4-6 in pm shift. Facility census at the time of complaint was 69 and records indicate that facility had 6-8 care staff in the am shift, 3-6 care staff in the pm shift, and 4-6 care staff in the NOC shift. Based on the information mentioned above, the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, these allegation are deemed Unsubstantiated. An exit interview was conducted with facility representative and a copy of this LIC9099 report was left at facility.