complaint·January 27, 2025

Regarding the allegation staff do not distribute residents' medications as prescribed . Interviews with 3 out of 4 residents stated they receive their medications. Interviews with staff indicated if a resident refuses they will notate it. Interviews with 2 residents stated when they have left the community their medication was still distributed to them to take. Regarding the allegation staff do not ensure that a resident takes medication as prescribed. Based on interviews with 3 out 4 residents stated they take their medication a prescribed. The 4th resident would not answer LPAs questions about medications given. Interviews with 2 out of 2 staff indicate they provide medications as prescribed. Regarding the allegation licensee does not ensure that a skilled professional performs residents' medical care. Based on interviews with 2 out of 2 staff indicated they do not perform medical care that is out of their job duties. Regarding the allegation Staff did not ensure that a resident's dietary needs were met, based on interviews with 2 out of 4 residents they stated their dietary needs were met. The remaining 2 residents did not answer LPAs questions about dietary needs. Regarding the allegation Staff do not maintain residents' records current. 2 out of 2 staff stated they keep both electronic and written records. Per LPA Mendivil's review of documents for 4 out of 4 residents all had updated documents. Regarding the allegation Staff do not assist a resident with showering, per review 3 out of 4 residents interviewed stated they received the assistance they need with their showers. The 4th resident does not need assistance with showers. 2 out of 2 staff stated residents are given shower assistance as needed. Therefore based on records reviewed and interviews the allegations staff do not distribute residents' medications as prescribed, staff do not ensure that a resident takes medication as prescribed, licensee does not ensure that a skilled professional performs residents' medical care, staff did ot ensure that a residents dietary needs were met, staff do not maintain residents' records current, staff do not assist a resident with showering are determined to be UNSUBSTANTIATED, meaning