Skip to main content

Inspection visit

Routine inspection

CYECREST GUEST HOMELicense 306005721
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On March 24, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit for the purpose of conducting the required annual inspection. LPA was greeted and granted entry by care giving staff after explaining the purpose for the visit. Administrator (AD) Tin Le was notified via telephone and later arrived to assist with the inspection. LPA observed that Tin Le's has a valid Administrator certificate which expires on November 28, 2026. The facility is a Residential Care Facility for the Elderly (RCFE) licensed for six non-ambulatory residents, and has a hospice waiver for four. The facility is a single story home with five resident bedrooms, one of which is shared, one staff bedroom, three resident bathrooms, a living room, a dining room, a kitchen, and an attached two car garage. LPA, accompanied by the AD, conducted a tour of the interior portion of the facility. On today's visit, LPA observed six residents in care and two care giving staff present. LPA observed the See Something, Say Something poster (PUB 475) mounted on the wall by the entryway of the facility. LPA inspected all five resident bedrooms and they were observed to be free of any hazards. LPA observed the resident bedrooms had all the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPA observed resident beds had clean linens and blankets. LPA observed additional linens are stored in a hallway cabinet. LPA inspected the three resident bathrooms. Resident bathrooms are clean. Resident bathrooms were equipped with grab bars and nonskid floor mats. Faucets and toilets were operational. Hot water temperature measured between 116.7 and 119.8 degrees Fahrenheit. LPA observed the staff bedroom is kept locked and inaccessible to residents in care. LPA observed that the kitchen has a two day perishable and a seven day nonperishable food supply on hand. LPA observed kitchen appliances to be clean and operational. CONTINUED ON LIC809-C LPA observed the five burner gas stove lights unassisted. LPA observed kitchen knives and sharps to be stored in a locked kitchen cabinet. LPA observed toxins and chemicals to be stored in a locked kitchen cabinet under the sink. Fire extinguishers are located in the dining room and in the resident hallway. Fire extinguishers were observed to be charged and serviced as of May 5, 2025. LPA tested the smoke detectors/carbon monoxide detectors which tested operational. LPA observed the facility conducted their last emergency disaster drill on March 2, 2026. The centrally stored medication is kept in a locked closet in the living room. LPA observed a first aid kit to be stored in the locked closet and it was observed to have all the required components. LPA observed a fireplace in the dining room and it was observed to be adequately fenced and not in operation at time of visit. LPA observed the door leading to the attached two car garage is kept locked and inaccessible to residents in care. LPA observed the garage to be used for storage. LPA observed the facility has a three day emergency food and water supply stored in the garage. LPA observed the facility has additional chemicals and toxins stored in the garage. LPA, accompanied by the AD conducted a tour of the exterior portion of the facility. LPA observed the exterior portion of the facility to be free of obstructions and hazards. LPA observed a shaded outdoor seating area with furniture for resident use. The perimeter gates of the facility are self-latching and can be open in an evacuation. There are no bodies of water on the premises. LPA reviewed all six resident files. All the required documentation were present and current in the resident files reviewed. LPA reviewed all six residents' medication and medication administration record. LPA reviewed four staff files. All staff are background cleared and associated to the facility. Based on the observations made during today's visit, no deficiencies are being cited per Title 22 of the California Code of Regulations. An exit interview was conducted with Administrator Tin Le and a copy of the report was provided.

Citations

10 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    Facility personnel sufficiency and competence

    Per CCR 87411(a), “Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs”.This requirement is not met as evidenced by:Based on interviews and records reviewed, there were only two staff on schedule overall for three residents on hospice at the time of the complaint being filed, with no provisions for time off or unscheduled absences. This constitutes an immediate risk to the health, safety and personal rights of individuals in care.

  • 1569.269(a)(21)Type B

    Enumerated rights; severability (21) “To have prompt access to review all their records and to purchase photocopies. Photocopied records shall be promptly provided, not to exceed two business days, at a cost not to exceed the community standard for photocopies”. This requirement is not met as evidenced by: Based on records reviewed, R1’s authorized representative requested R1’s file on April 18, 2022, and had not received applicable documentation at the time of the present complaint being filed in July 2022. This constitutes a potential risk to the health, safety and personal rights of individuals in care.

  • 1569.605Type A

    Per Health and Safety Code, “On and after July 1, 2015, all residential care facilities for the elderly (…) shall maintain liability insurance covering injury to residents and guests (…) caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees”. This requirement is not met as evidenced by:Based on records review, facility insurance coverage lapsed prior to its renewal in February 2022. This constitutes an immediate risk to the health, safety and personal rights of individuals in care.

  • 1569.72(c)Type A

    Per HSC "bedridden persons may be admitted to, and remain in, residential care facilities for the elderly that secure and maintain an appropriate fire clearance”.This requirement is not met as evidenced by:Based on records reviewed and interviews conducted, R1 was bedbound and unable to reposition independently, which made R1 effectively bedridden. No such provision is allowed is the facility’s fire clearance. This constitutes an immediate risk to the health and safety of individuals in care. CIVIL PENALTY ASSESSED.

  • 87211(a)(1)(D)Type B

    Reporting Requirements (1) : “A written report shall be submitted to the licensing agency.. within seven days of the occurrence of any of the events.. Any incident which threatens the welfare, safety or health of any resident.. This requirement was not evidenced by: Based on a review of records, the Licensee did not submit an incident report to Community Care Licensing regarding a fall R1 sustained while in care of the facility. This constitutes a potential risk to the health, safety and personal rights of individuals in care.

  • 87213Type A

    Financial plan and required reporting obligations

    Per CCR 87213, “The licensee shall have a financial plan (…) that assures sufficient resources to meet operating costs for care of residents”.This requirement is not met as evidenced by: Based on records reviewed, bank statements provided failed to evidence a minimum of three months’ operating costs on hand. This constitutes an immediate risk to the health, safety and personal rights of individuals in care.

  • Training documentation requirements

    Per CCR “The licensee shall maintain documentation pertaining to staff training in the personnel records”. This requirement is not met as evidenced by: Based on records reviewed during the investigation, no initial or annual training was documented. This constitutes a potential risk to the health, safety and personal rights of individuals in care.

  • 87458(a)Type B

    Obtain baseline medical assessment before resident admission

    Medical Assessment: “(a) Prior to a person's acceptance as a resident, the licensee shall obtain documentation of a medical assessment, signed by a licensed medical professional acting within the scope of their practice and made within the last year, to be kept in the resident's record”. This requirement is not met as evidenced by: Based on records reviewed during the investigation, the physician report on file for R1 was not signed. This constitutes a potential risk to the health, safety and personal rights of individuals in care.

  • Record findings for communicable tuberculosis conditions

    Per CCR 87458(c)(1)(A), “prior to a person's acceptance as a resident, the licensee shall obtain documentation of a medical assessment (…) made within the last year, to be kept in the resident's record. (c) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the licensed medical professional's diagnosis or diagnoses and results of an examination for all of the following: (A) Communicable tuberculosis”. This requirement is not met as evidenced by: Based on records reviewed, the medical assessment obtained upon R1’s admission fails to include any information. This constitutes a potential risk to the health, safety and personal rights of individuals in care.

  • 87463(b)Type B

    Document required significant condition changes

    Per CCR 87463(b): “The reappraisal shall document significant changes in the resident's physical, mental, cognitive, behavioral, or functional condition”. This requirement is not met as evidenced by: Based on records reviewed, R1’s change of condition towards active transitioning is not documented. This constitutes a potential risk to the health, safety and personal rights of individuals in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 24, 2026 inspection of CYECREST GUEST HOME?

This was an inspection of CYECREST GUEST HOME on March 24, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to CYECREST GUEST HOME on March 24, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.