Complaint·September 9, 2021

Investigation into allegation Facility staff were not aware of resident's whereabouts on multiple occasions is unfounded. Based on interview of R1, S1 and S 2. S 1 reported that yes, on 10/7/20 only one time R 1 went out to the store. He went right away and bring her back to the facility. After the incident licensee requested Doctor’s note indicates that R 1 not to leave the facility unassisted. Investigation into allegation Resident AWOL from the facility is unfounded. Based on the interview of S1, S 2 and R1. R1 reported that She loves to sit by her patio area or side of the home and read her Christian book, drink coffee and smoke as permitted. She After 10/7/20 (R1) did not AWOL from the facility. This agency has investigated the complaint and is determined to be UNFOUNDED. We have found that the complaint was unfounded, meaning that the allegations of Facility staff failed to access resident for injuries, Facility staff were not aware of resident's whereabouts on multiple occasions and Resident AWOL from the facility were false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.