Complaint·September 21, 2023

Based on interviews with 2 out 3 residents indicated after they contacted their advocates the administrator provided an eviction notice around 6pm on 09/20/2023. Based on interviewers with residents 1 resident was not given the eviction notice and instead it was placed inside of the locked medicine cabinet and had to ask for the caregiver to provide the form. The 3rd resident would not answer LPA Mendivil's questions. Based on interviews with witnesses indicate the residents told them they felt like they were being evicted and given no option but to move the other licensed facility. Per interviews with Administrator Brevet Dao, Administrator Dao stated she did not give residents an ultimatum to move to another facility, but felt that she was providing residents with options. Administrator Dao stated she did not provide the written notices until after residents were informed verbally. Therefore based on the preponderance of evidence through records reviewed and interviews the allegation Administrator is evicting residents without a written notice is SUBSTANTIATED, meaning the complaint allegation is valid and that a violation has occurred. The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8. An exit interview was conducted and a copy of this report and appeal rights was provided to the facility representative.