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Inspection visit

Complaint

IRIS GUEST HOMELicense 3060057222 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

CONTINUED...LPA Quiroz was not able to interview Resident 1 (R1), due to R1 passing away. During inspection visit conducted on 1/22/2024, on or about 11:40am LPA Quiroz observed Resident 3 (R3) to be unkept with maladorous scent noted and unkept, long toe nails and finger nails. This was verified with Caregiver 1. Witness indicated "The Administrator never comes and they never listen about the resident's needs. They ignore our needs." On or about 11:58am, LPA Quiroz observed Resident 5 (R5) to have soiled diaper. Witness indicated alerting staff of soiled diaper and request to change diaper and that request was ignored. Witness stated, "Last changed long time ago, and staff never returned after request was made." Therefore, based on evidence through records reviewed and interviews conducted the allegations that "Resident's hygiene needs are not being met," "Resident left in soiled diaper/linens for an extended period of time," and "Staff does not meet resident's needs" are determined to be SUBSTANTIATED, meaning the complaint allegations are valid and that a violation has occurred. (SEE LIC 9099-D) The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8. Civil penalties area assessed due to repeated violations within 12 months. (SEE CIVIL PENALTY-LIC 421IM) An exit interview was conducted with (L/AD) Brevet Dao via telephone and with CG1 at the facility, and a copy of this report, Appeal rights, LIC 9099-D page, LIC 421 IM and LIC 811- Confidential names were provided at exit.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(3)Type B

    Protection from punishment and intimidation

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature...CONTINUED This requirement is not met as evidenced by:During today's visit while conducting inspection tour of the facility, on or about 2:50pm, LPA Quiroz observed recording monitor in Resident's 1 bedroom. On or about 3:07pm, LPA Quiroz observed monitor in bedroom area displaying CONTINUED

  • 87464(a)Type B

    Basic Services-87464(d): (a)The services provided by the facility shall be conducted so as to continue and promote, to the extent possible, independence and self-direction for all persons accepted for care. ..This requirement was not CONT met as evidenced by: On 1/22/2024, on or about 11:40am LPA Quiroz observed Resident 3 (R3) to be unkept with maladorous scent noted and unkept, long toe nails and finger nails. This was verified with Caregiver 1. Witness indicated "The Administrator never CONTINUED...

  • 87625(b)(3)Type B

    Maintain cleanliness and prevent incontinence odors

    87625 Managed Incontinence (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence.CONT This requirement was not met as evidenced by:On 1/22/24 or about 11:58am, LPA Quiroz observed Resident 5 (R5) to have soiled diaper. Witness indicated alerting staff of soiled diaper and request to change diaper and that request was ignored. CONTINUED...

FAQ · About this visit

Common questions about this visit

What happened during the May 15, 2024 inspection of IRIS GUEST HOME?

This was a complaint inspection of IRIS GUEST HOME on May 15, 2024. 2 citations were issued: 2 Type B.

Were any citations issued to IRIS GUEST HOME on May 15, 2024?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.