Follow-up·August 26, 2024

Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced case management visit in conjunction with complaint visit 22-AS-20240514125043. LPA was greeted and granted entry into the facility by Caregiver Rizaldy Dimacali. Licensee Angie Hernandez was also present at the facility. During the course of the complaint investigation, it was alleged that the facility manager is not present at the facility and that the manager is always out. LPA reviewed documents including the Personnel Report (LIC500) dated August 26, 2024. Per Personnel Report Licensee/manager Hernandez is scheduled to work at the facility Monday-Friday from 6:00AM-6:00PM. During the initial complaint visit on May 05, 2024 and today's visit LPA observed Licensee/manager present at the facility. During the course of the interviews with Residents, Resident 1 (R1) reported that managers are always at the facility and stated that both managers are excellent care takers. Per R2 anything he needs the managers will get for him. During the course of the interviews the Licensee reported that she and her husband are the managers and stated that they are always at the facility. Per Licensee she and her husband live at the facility. For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations. LPA Ramirez conducted an exit interview with Licensee Hernandez, and a copy of this report was provided to the facility.