complaint·January 23, 2026

During their interview, Resident 3 (R3) was unable to confirm or deny allegation. During their interview, Resident 4 (R4) denied the allegation and stated R1 has a "filthy mouth" and often uses profanity, especially towards staff. R4 denied staff being retaliatory toward R1 either verbally or physically. During their interview, Resident 5 (R5) denied the allegation and stated it is R1 who is physically and verbally abusive towards staff and has attempted to hit staff with their wheelchair on multiple occasions. During their interview, S1 stated R1 often makes comments sexual in nature towards them, however, denied being personally abusive towards R1 and denied having any knowledge of any staff being physically abusive towards R1. During their interview, S2 stated R1 tends to be verbally abusive towards staff, however, denied being personally abusive towards R1 and denied having any knowledge of any staff being physically abusive towards R1, including S1. Due to allegation being uncorroborated during interviews conducted, the Department is unable to determine if Staff physically abused resident. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated. An exit interview was conducted and copy of this report was provided at the end of the inspection.