complaint·December 23, 2025

LPA observed Licensee’s two grandchildren, ages four and six, to be present upstairs during the tour of the facility, however, LPA did not hear the children running or fighting. During their interview, one of four residents corroborated the allegation and stated loud children are running upstairs, however, denied hearing anyone fighting. One of four residents denied the allegation and stated the children are not loud and they have not heard them running or fighting. Two of four residents stated they occasionally hear the children upstairs, however, denied hearing anyone running or fighting. During their interview, two of two staff stated the children will occasionally be heard playing upstairs, but denied they are running or fighting all the time. Due to allegation being uncorroborated during interviews conducted, the Department is unable to determine if Staff do not ensure that residents are provided a comfortable environment while in care. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated. An exit interview was conducted and copy of this report was provided at the end of the inspection.