Complaint·April 27, 2023

Staff reported that R1 had family take their personal belongings out of their shared room and informed the facility they were not returning. LPA inspected R1's former shared room and the current residents residing in the room verified all of the belongings in the room are their personal items. R1 reported that they did not inform staff they were not returning to the facility. All witnesses interviewed reported that an eviction notice was not issued. Based on the evidence, the allegation, unlawful eviction, is deemed unsubstantiated. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Regarding the allegation, Facility required resident to use facility’s pharmacy, the investigation revealed the following. It was alleged the facility required R1 to use their preferred pharmacy. Staff reported all residents are free to choose any pharmacy they wish. A review of records show residents use 6 different pharmacies. There is no record as to what pharmacy R1 used. There is no record that R1 changed to the facilities preferred pharmacy. No evidence was gathered that supports the allegation. Based on the evidence the allegation, facility required resident to use facility’s pharmacy , is deemed unsubstantiated. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a copy of the report provided.