complaint·March 18, 2025

Regarding the allegation, Unlawful eviction, it was reported that the STPHH residents are unlawfully evicted by the facility. The investigation revealed the following: Based on the random review of the records of seven residents, two residents are under RCP and five with the STPHH. Five out of the seven residents interviewed confirmed receiving an eviction notice on or around January 24, 2025 and refused to move out. As of today's date, three STPHH residents moved out after receiving the eviction notices which was corroborated by three out of three staff. At this time, facility is not in compliance with the regulatory requirements outlined in the Title 22, Eviction Procedures, as the eviction notices did not include but is not limited to the following: the effective date/reason for the eviction, current service plan, relocation evaluation, list of referral agencies, seeking approval from the Department, and etc. Therefore, based on the interviews which were conducted and the records that was reviewed, the preponderance of evidence standard has been met, therefore the following allegation: Unlawful eviction is deemed SUBSTANTIATED. A deficiency is being cited on the attached LIC9099-D as per the Title 22, Division 6, Chapter 8 of the California Code of Regulations. An exit interview was conducted with Administrator Sona Hakobyan and Finance Manager Gabriel Airapetian who was present on the telephone call, and a copy of this report including the LIC9099-C & D, and appeal rights were provided at exit.