complaint·April 29, 2025

R1 reported they moved out of the facility and left that night because the PD had evicted them verbally. The PD reported that R1 was never evicted, never given an eviction notice and was never told they had to leave. R1 verified they were never given an eviction notice. R1 reported that they were not forced out and left of their own free will on March 16, but they didn't feel welcome at the facility. Based on the evidence gathered the allegation is deemed unsubstantiated, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Regarding the allegation, staff are withholding a resident’s personal belongings, the investigation revealed the following. It was alleged that after R1 moved out the facility, facility staff would not let R1 have their belongings. It was reported that on or around April 11 R1 went to the facility to pick up their belongings but staff told R1 they were too busy and could not help them. Staff 2 who was present reported that R1 was given all of their belongings but was upset it was not in boxes. R1 left and only took some of the their belongings. The (PD) reported R1's belongings are in storage and they can come and pick them up anytime from 9:00 am to 5:00 pm. LPA observed numerous items in facility storage. The PD reported and showed the items that are reported to be R1's belongings. Due to conflicting information being reported from R1 and the facility staff the allegation, staff are withholding a resident's personal belongings is deemed unsubstantiated, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The investigation into the allegation, unqualified staff are giving insulin injections to residents in care, revealed the following. It was alleged that medication technicians (med-techs) were administering injections to residents. LPA interviewed 3 med-techs who reported that they do not administer insulin injections to any residents. LPA interviewed 4 residents who reported they administer their own insulin injections. R1 reported that med-techs administered her insulin injections. Due to conflicting information reported it cannot be determined what transpired. Therefore the allegation is deemed unsubstantiated, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The investigation into the allegation, Staff are administering a resident’s prescribed insulin to other residents in care, revealed the following. It was reported that R1's insulin was being administered to other residents. LPA interviewed 3 med-techs who denied the allegation. LPA interviewed 4 residents who reported they receive their own medication and not anyone else's medication. LPA reviewed 4 resident medications, no discrepancies observed. Based on the evidence gathered the allegation is deemed unsubstantiated, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a copy of the report provided.