complaint·July 11, 2025

Allegation: Staff engaged in inappropriate interactions with resident in care-Unsubstantiated LPA conducted interviews with facility staff and resident to investigate this allegation. Staff interviews indicated that they have not witnessed another staff member act inappropriately towards residents. Resident interviews revealed they have not had a staff member be inappropriate towards them. Resident interviews further revealed they have good interactions with facility staff. During visit LPA observed staff to have a positive interaction with residents in care. Allegation: Staff made inappropriate comments towards residents in care-Unsubstantiated During the department’s investigation, LPA conducted interviews with staff and residents. Resident interviews revealed that they have never had staff at the facility yell or talk to them in an inappropriate way. Interviews with staff indicated that they have never heard another staff speak inappropriately to residents in care. During visit LPA observed staff to have a positive interaction with residents in care. Allegation: Staff illegally evicted resident in care- Unsubstantiated Interview with Program Director revealed that Resident #1 (R1) was not evicted from the facility. R1 had left the facility in December of 2024 as a self exit. R1 had packed up their belongings and left the facility. R1 was part of the facilities recuperative care. LPA was unable to interview R1. Based on interviews conducted by the Department and records review, the preponderance of evidence standards has not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED . A finding that a complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. At this time no citations were issued. Exit interview was conducted and a copy of this report was provided to the facility.