Follow-up on corrections·December 12, 2022

On today's date, Licensing Program Analysts (LPAs) Rosie Quiroz and Alvaro Ramirez made an unannounced case management visit in conjunction with the following Complaint Control Numbers: 22-AS-20221205140654 and 22-AS-20221207111938. During today's visit, LPAs were greeted, COVID screened and granted entry by Front desk concierge and Executive Director (ED) Robert Jakini. The purpose of today's visit was to conduct interviews for complaint control numbers identified above. As LPAs Quiroz and Ramirez were walking down North/South hallway, Luis Serrano, Chief Executive Officer (CEO) approached LPAs Quiroz and Ramirez admitting to listening to private interview with Staff 1 (S1). LPA Quiroz reminded CEO Serrano of importance of allowing private setting for interviews. A Citation was issued per Title 22 Division 6 of the California Code of Regulations- 87755 (b): Inspection Authority of the Licensing Agency(b):The licensee shall ensure that provisions are made for private interviews with any resident or any staff member; and for the examination of all records relating to the operation of the facility. LPAs Rosie Quiroz and Alvaro Ramirez conducted an exit interview with (ED) Robert Jakini and provided (ED) Jakini with a copy of this report, regulation discussed, LIC 811-Confidential Names, LIC809-D and Appeal Rights at exit.