complaint·February 24, 2025

(Continued from LIC 9099) On February 13, 2025 LPA toured the Memory Care Unit and conducted four of four resident interviews. Two of the residents resided in Memory Care (MC) and two of the residents resided in Assisted Living (AL) and lived at the facility at the time of the incident. Four of four resident interviews denied the allegations. LPA reviewed the staff record of the employee in question and there were no disciplinary actions in their file. The employee no longer works at the facility and chose a different career opportunity in 2023. Based on LPA's record review and interviews conducted, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with Peggy Ulland, Executive Director and Cauleen Ritchie, Clincial Specialist and a copy of this report was provided to the facility. *****This is an amended report.*****