complaint·February 24, 2025

(Continued from LIC 9099) LPA interviewed seven of seven staff members regarding the Maintenance Director (MD) in December 2021. Six of the seven staff members worked alongside the MD and denied the allegations that the MD cursed or spoke inappropriately to staff. One of the seven staff members interviewed was hired by MD and had no issues and denied the allegation that the MD cursed or spoke inappropriately to staff. Seven of seven staff members were asked if residents were coerced to take the COVID-19 vaccination and all staff denied this allegation. Seven of seven staff stated the COVID-19 shot was always a choice for residents and staff members. LPA inquired if there was plenty of PPE on-site. Seven of seven staff members stated they never had a shortage of PPE. LPA also observed the storage supply room had plenty of PPE for both residents and staff members. The Department has investigated the complaints alleging: that residents' rights were being violated by staff, that staff members restrained residents to take the COVID-19 vaccine and that the facility lacked PPE. The agency has found that the complaint was unfounded, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. An exit interview was conducted with Peggy Ulland, Executive Director and a copy of this report was provided to the facility.