Follow-up·July 3, 2025

On July 3, 2025 at 8:00am, Licensing Program Analysts (LPAs) Eboni Bentley and Rose Marie Ruppert made an unannounced case management visit to monitor compliance assurance following Non-Compliance Conference on 5/28/2025. Upon arrival, LPAs stated the purpose of the visit to Life Enrichment Director Tina Tanus and Concierge Paige Pheng, who contacted the administrator. Executive Director Peggy Ulland arrived a short time later. During the visit, LPAs obtained resident and staff rosters, staff schedule, and confirmed census of 150 residents in care. LPA Bentley inspected the facility, conducted health and safety checks on residents, and observed no health and safety issues. Staff training and audits are in order, there was enough staff to supervise all the residents during the time of the visit, and all records reviewed are within the conditions agreed to with CCL. All other areas from NCC plan agreement were reviewed and the facility was in compliance at the time of LPA's visit. Based on the observations made during today’s inspection, no deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with Executive Director Peggy Ulland, and a copy of this report was provided at the end of the visit.