complaint·October 1, 2025

staff stated that they were not aware of or had received any complaints about residents being harassed by other residents. Staff stated there were two residents that have a different political view and since had issues with each other not getting along. However, staff spoke to both residents about two weeks ago and resolved their indifference's. Interview with 2 of 2 staff mentioned in the complaint details about the incident in the lobby stated that they were not made aware of any incident that occurred in the lobby and no residents talked to them about an incident either. Interview with 6 of 6 residents stated that they have not been harassed by another resident or seen any other resident being harassed. Resident stated they feel safe in the community and have had no issues. Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted with the Executive Director and a copy of this LIC9099 report was left at facility.