Routine inspection·November 4, 2025

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced visit to Orchards Assisted Living. The purpose of today’s visit was to conduct the Annual Required inspection. LPA was allowed entry into the facility and explained the reason for the visit. Facility is licensed for 90 non-ambulatory residents. Facility has an approved hospice waiver for 6 residents and the facility currently has 1 resident on hospice care. Kelly Conk has an administrator certificate expiring on 06/17/2026. LPA Lyman along with Reata Glen Resident Services Director Marirose Kendall toured the facility at 8:38 AM. Special Projects Consultant Amy Cole joined the tour in progress. LPA toured the physical plant, checked food service, facility records and the first aid kit. Facility appears to be clean, safe, and sanitary. Facility consists of two stories housing assisted living and memory care units, multiple outside areas, two dining rooms, beauty salon, fitness area, media room and activity areas. Resident apartments had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. LPA observed two residents with half bed rails. Resident restrooms were checked. Toilets and water faucets worked properly, grab bars were secure and shower was free of mold/mildew. Water temperature measured between 106.5 and 109.9 degrees F in facility restrooms. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked at time of visit. Staff responded within 1 minute for emergency pull. Common areas were clean and clear of hazards, doorways were free of obstructions. First aid kit had all the required elements including tweezers, thermometer, and scissors. LPA observed cleaning supplies are secured. Kitchen was inspected. Perishable and non-perishable food supply was checked and adequately stocked at time of visit. Facility is keeping a log of freezer/ refrigerator temperatures and all were in range. Smoke detectors and fire inspections are conducted quarterly by an outside company, Dyna Electric with the last inspection date on 09/25/2025. CONTINUED ON LIC 809C DATED 11/04/2025. Fire extinguishers are fully charged. LPA observed evacuation chairs at stairwells. LPA toured the outside grounds and there is ample shaded seating for residents in patio areas. LPA observed ample emergency food and water. LPA reviewed the emergency disaster plan and infection control plan during the visit. Plans are thorough and complete. Facility conducts quarterly emergency drills with the last drill conducted on 09/30/2025. Facility provides activities in the form of games, exercise, and outings in the community. LPA observed residents relaxing or dining during the visit. LPA spoke with residents during the visit who stated satisfaction with facility services and verbalized feeling safe. LPA observed no health or safety concerns during the visit. LPA reviewed select resident and staff files. Resident files contained required documents including admission agreements, current physician reports, physician orders for bed rails as indicated and resident appraisals. Staff files reviewed contained required documentation such as health screen/TB, and criminal record clearance. Six out of six staff do not have complete required annual training. LPA observed medication storage and administration. Medications are stored in locked medication carts and medications appear to be administered per physician order. Based on the observations made during today’s visit, deficiency is being cited per Title 22 Division 6 of the California Code of Regulations. This report was discussed with the facility representative and a copy was provided as well as appeal rights.