complaint·March 16, 2023

Based on interviews with Administrators they do not have any court order document on file that would exclude visitors from visiting R1. Based on interviews with 4 out of 6 residents stated they have not been denied visitations. The remaining residents were unable to be interviewed due to not being oriented to space and time and the other was unable to hear. Based on the preponderance of evidence through interviews and observations the allegation that staff are prohibiting resident from having visitors is SUBSTANTIATED, meaning the complaint allegation was valid and that a violation has occurred. The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8. An exit interview was conducted and a copy of this report and appeal rights was provided to the Administrator. Based on interviews with 4 out of 6 residents indicated they have never had issues not receiving their medications. The remaining residents were unable to be interviewed due to not being oriented to space and time and the other was unable to hear. Interviews with a resident's family indicated they have not witnessed any issues with medications. Based on interviews with 4 out of 4 staff indicate that there have not been any issues with administering medications. All staff agreed they follow the medication administration record. Based on the preponderance of evidence through record review, observation and interviews the allegation that s taff not providing residents medication as prescribed is UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis.This agency has investigated this complaint. No deficiencies cited. An exit interview was conducted and a copy of this report and confidential names list was provided.