complaint·April 6, 2023

CONTINUED FROM FORM LIC9099 Based on observation, records reviewed and interviews conducted, regarding the allegations that Staff are not following resident's dietary needs and that Staff left resident in soiled diaper for an extended period of time, the following has been concluded: After being admitted to the facility on March 13, 2023 after his discharge from skilled nursing, the resident was identified as displaying occasional aggressive behavior towards care staff as well as refusing to comply with the special diet required by his diagnosed health needs. Despite the frequent refusal and struggle for toileting care, care staff have demonstrated continued attention for the resident and documented each instance extensively. The resident's dietary needs have been observed to be addressed by snacking guidelines as well as through regular photographs taken of the meals by care staff. The resident's food intake was also noted to be monitored continuously by facility staff and special attention given to adapt meals to the diagnosis of Type II diabetes. Facility staff was not found to have displayed negligence or lack of care and supervision through their handling of the resident's identified needs. Therefore, the allegations are found to be Unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted and a copy of this report was provided to facility representative.