complaint·February 29, 2024

LPA interviewed R1’s RP, who stated that on 8/26/22, R1 was picked up from the facility by a family member to go to speech therapy and there was no indication R1 had fallen. Per RP, R1 also did not inform them of the fall. RP stated that later the same day, R1 informed another family member of the fall, and the family member then informed RP. RP stated R1 requested to go to the hospital, and they transported R1 to the hospital, where R1 was diagnosed with a hip fracture. During their interview, R1 confirmed they had sustained an unwitnessed fall at the facility, while attempting to get to the restroom. R1 stated they became dizzy and fell but did not alert staff to the fall and staff were unaware they had fallen. Per R1, they did not alert staff or ask for help because they did not need staff assistance and were able to get back on their feet independently. Due to conflicting information received during interviews conducted, LPA is unable to determine if resident was not assisted in a timely manner. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated. An exit interview was conducted and copy of this report was provided at the end of the inspection.