Complaint·March 14, 2024

landscaping, trees, and shrubs; however, the lease agreement does not clearly evidence the chain of liability with respect to waterlogging issues. In addition, it is documented on page 5 of the lease agreement that the tenant shall not make any repairs, alterations, or improvements without the landlord's prior written consent. One out of one staff interview reavealed that there were no issues until the heavy rain the past month. Staff also indicated that the water sprinkler system is being controlled. It is alleged that the staff did not ensure facility is kept clean. Facility appeared clean and sanitary. The kitchen and bathroom sinks were also clean and sanitary. The porcelain coating in the sinks of the kitchen and Bedroom #1 are chipped in few areas of the wash basin however does not pose a health risk to the residents in care. Therefore, based on the observations made, interview, and the records that were reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the following allegations: Staff did not prevent facility from being hazardous to residents in care and Staff did not ensure facility is kept clean are deemed UNSUBSTANTIATED. An exit interview was conducted with Administrator Mark Cruz, and a copy of this report was provided at the end of the visit.