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Inspection visit

complaint

SENIOR'S RETREAT, INC.License 306005914
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

During the complaint investigation, it was discovered the facility was having issues with the heater. According to S1, the heater would not properly heat the entire facility. S1 says, the heater would come on, but the entire house was not getting warm enough. S1 claims she called someone to come and repair the heater and they would work on it and the heater would work, but it would malfunction again. The second time the repair man came out the repairs worked, but S1 was advised the repairs were temporary and additional work to the ducts was needed. Eventually the heater stopped working again and two portable were provided until the final repairs were completed. S1 made the necessary repairs on Saturday, January 18, 2025. Receipts were provided. Based on the information gathered during the investigation through interviews and document review the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove or refute the alleged violations occurred; therefore, the allegations above are deemed Unsubstantiated.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by S1 admitting to having issues with the facility heater heating the entire facility. S1 arranged for major repairs to the heating system January 18, 2025 and provided receipts.

  • 87468.1(a)(2)Type A

    87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not being met as evidenced by S1 admitting to using a colostomy bag on the rectum/bottom area of Resident 1 to prevent loose stool from causing additional damage to the residents’ skin area that was already damaged and being treated.

  • 87355(e)(1)Type A

    87355 Criminal Record Clearance(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance… This requirement was not met as evidenced by:Based on an interview with S1, the licensee did not ensure ID1 was background cleared prior to working at the facility, which poses an immediate safety risk to persons in care.

  • 87468.1(a)(3)Type A

    (a) Residents in all residential care facilities... shall have all of the following personal rights:(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature... or interfering with daily living functions such as eating, sleeping, or elimination. This requirement was not being met as evidenced by R1 not being accepted back at the facility after being discharged by the hospital.

FAQ · About this visit

Common questions about this visit

What happened during the January 24, 2025 inspection of SENIOR'S RETREAT, INC.?

This was a complaint inspection of SENIOR'S RETREAT, INC. on January 24, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to SENIOR'S RETREAT, INC. on January 24, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.