complaint·March 10, 2025

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Administrator Lorna Smith and explained the reason for the visit. The Administrator reported they have a current Administrator's certificate but they have not received it from the Agency (CCL). LPA verified on the Agency website that the Administrator has a current certificate, number 7023081740 that expires on August 16, 2026. The Administrator reported that she sent in all the required documents to renew her certificate prior to the last certificate expiring. Based on the evidence gathered the allegation is deemed unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was provided and explained.