complaint·April 28, 2022

AD stated that not all medication was ready, but was given 2 types of insulin pens with no needles and no glucometer, lancets, or testing strips. R1 was contacting Durable Medical Equipment company to obtain the Nebulizer but had been unsuccessful. R1 was sent back to Placentia-Linda Hospital on 4/21/2022 due not having all medication and Nebulizer for breathing treatment. AD reported that on 4/22/2022, around 3:00pm, he received a call from hospital staff stating R1 was ready to be discharged. AD stated he could not meet R1's needs due to not having all of R1's medication, glucose test kit and Nebulizer. Per AD, it took several attempts to get some of R1's medication from the Pharmacy. This is re-iterated by R1. R1 told LPA, R1 was not ready to be discharged from the hospital on Friday 4/22/2022. R1 was discharged from the hospital with a glucometer, lancets, syringes and testing strips on 4/25/2022. During today's visit, R1 was transported to the Emergency Room due to R1 having shortness of breath. R1 needed a breathing treatment but did not have the Nebulizer. Based on interviews and information obtained during the investigation the allegation is Unfounded meaning the allegation was false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint and no deficiencies are being cited. An exit interview was conducted and copy of this report will be emailed.