Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

SERRA SOLLicense 3060059461 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Executive Director Lindsay Schroeder and explained the reason for the visit. The investigation revealed the following. LPA interviewed the Executive Director and witness 1. Witness 1 reported that the responsible party requested the facility records for Resident 1 (R1) on December 19, 2024 and the facility acknowledged the request but no records were provided. It was reported that on January 3, 2025 the facility was contacted again about the records request but the facility did not respond and as of January 22, 2025 no records have been received. The Executive Director verified this information and reported the document request was received and the document will be provided by January 28, 2025. Based on the evidence gathered through interviews the preponderance of evidence standard has been met therefore the allegation is substantiated. Deficiency is being cited per Title 22, division 6 of the California Code of Regulations. An exit interview was conducted, a copy of the this report (LIC809) along with the citation (LIC809D) and appeal rights was provided to the Executive Director.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.269(a)(21)Type B

    To have prompt access to review all of their records and to purchase photocopies. Photocopied records shall be promptly provided, not to exceed two business days, at a cost not to exceed the community standard for photocopies. This requirement was not met as evidenced by, Based on interviews the facility did not provide the requested documents within two business days, once requested. This poses a personal rights risk to residents.

FAQ · About this visit

Common questions about this visit

What happened during the January 23, 2025 inspection of SERRA SOL?

This was a complaint inspection of SERRA SOL on January 23, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to SERRA SOL on January 23, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "To have prompt access to review all of their records and to purchase photocopies. Photocopied records shall be promptly ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.