complaint·August 13, 2025

The investigation into the allegation, Resident left with fecal matter in fingernails, revealed the following. No time or date was provided as to when this occurred. R1 moved into the facility on December 7, 2021 and moved out of the facility on November 6, 2022. W1 reported that when they visited R1 they had fecal matter on/in their fingernails. No photographic evidence was provided. At the time of the initial visit R1 had moved out of the facility. W1 reported that R1's hands were probably like that for days. 5 out of 5 staff interviewed denied this report. The Executive Director reported that no one reported any issues with R1. The Wellness Director reported that no issues with R1 have been reported by staff or by any visitors. A review of R1’s records (progress notes) show no incidents to corroborate W1’s report. No evidence was gathered to support the allegation; therefore, the allegation is deemed unsubstantiated. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a copy of the report provided.