Complaint·May 23, 2024

Interviews were conducted with three facility staff, three residents, and Witness 1 (W1) regarding the allegation, staff throw food at residents. Three out of three staff interviewed denied personally throwing food at any resident and denied having knowledge of any other facility staff throwing food at residents. Two out of three residents interviewed were unable to confirm or deny if staff throw food at them. One out of three residents interviewed denied staff throw food at them or any other residents. During their interview, W1 denied witnessing or having knowledge of staff throwing food at residents and stated they “have not seen any mistreatment” of a facility resident. Due to allegations being uncorroborated during interviews conducted, LPA is unable to determine if staff are verbally abuse residents or if staff throw food at residents. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated. An exit interview was conducted and copy of this report was provided at the end of the inspection.