complaint·December 12, 2025

LPA did not observe any incident reports of progress notes for R1. The Department interviewed four staff in May of 2024 and it was revealed that four of four staff stated the bruising was noted between April 25, 2024, and April 28, 2024. R1 was sent to the hospital on April 28, 2024, due to the bruising around their eyes becoming darker. Four of four staff stated that R1 was not sent out when it was first noticed due to R1 refusing. R1 agreed to go to the hospital on April 28, 2024 due to the bruising around their eyes getting darker. During interviews with four of five staff informed LPA that they do not remember bruising on R1. Three of five staff informed LPA that they did not remember if R1 was sent to the hospital. One of five staff informed LPA that they remembered R1 going to the hospital but did not recall what for and when it was. One of five staff was not at the facility at the time of the incident. LPA observed updated staff training's on resident care and when to report to a medication technician on March 1, 2025. Although the above allegations may have happened there is not a preponderance of evidence to prove the alleged violations occurred; therefore, the allegations that resident sustained unexplained bruising while in care and staff did not seek timely medical attention for a resident are deemed UNSUBSTANTIATED. Therefore, the Department dismisses the allegations. An exit interview was conducted and a copy of this report was left at the facility.