complaint·October 26, 2023

medical services. Four out of four staff indicate resident was always walking and staff would follow the resident as the resident walked. Resident was being observed all the time with frequent checks. The resident was always moving and out of the resident's room and they could not force the resident to stop. The NOC shift was aware of frequent checks on the resident as well. Due to conflicting information, LPA is unable to corroborate the allegations. Based on interviews conducted, the allegations are deemed unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted with and a copy of this report was provided to facility.