Complaint·March 7, 2024

Regarding the allegation that f acility failed to maintain a complete and accurate resident’s records , the investigation revealed the following: During the investigation LPA reviewed documents including the Sterling Senior Community 6 Register of Facility Residents (LIC9020A). LPA observed that the Register of Facility Residents was completed in all required sections which include Room Identifier, Resident Name and Language, Ambulatory Status, Physician contact information and Representative contact information. LPA reviewed documents including the Resident Appraisal for R3 and R4. LPA observed that all sections of Resident Appraisal for R3 and R4 were completed, dated and signed. Regarding the allegation that facility failed to maintain a complete and accurate staff records , the investigation revealed the following: LPA reviewed documents including the Health Screening Report - Facility Personnel (LIC503) for Staff 1 (S1) dated 04/04/23 and for S2 dated 04/07/23. LPA observed that all sections on the Health Screening Report - Facility Personnel for S1 and S2 were completed, dated and signed. LPA also reviewed S1 and S2 files and observed that the files included the Personnel Report (LIC501), results for negative Tuberculosis test, Criminal Record Statement and Out -Of-State Disclosure, Statement Acknowledging Requirement to Report Suspected Abuse of Dependent Adults and Elders, and Notice of Employee Rights. Therefore, the allegations are deemed UNFOUNDED, meaning the allegations are false, could not have happened and/or are without a reasonable basis. LPA Ramirez conducted an exit interview with facility representative, and a copy of this report was provided to the facility. Based on LPA's observation and information gathered during the investigation, LPA is unable to ascertain if the allegation occurred as reported due to conflicting information. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, the allegation is deemed UNSUBSTANTIATED. LPA Ramirez conducted an exit interview with facility representative, and a copy of this report was provided to the facility.