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Inspection visit

complaint

RAYA'S PARADISE OF SAN CLEMENTELicense 3060060142 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Facility did not provide evidence of accurate accounting related to the overcharge. Admission agreement shows laundry services to be done once per week. LPA reviewed invoices for laundry services 4-7 times a week dated 02/01-04/01/2025 in the amount of $200 per month. These charges were unauthorized by the financial DPOA . Based on records reviewed and interviews conducted, the preponderance of evidence has been met, therefore the allegations are deemed SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8 is being cited on the attached LIC 9099D. An exit interview was conducted with Administrator Westphaln and a copy of this report along with the Appeal Rights were provided at the time of this visit. there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Administrator Westphaln and a copy of this report was provided to facility.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(8)Type B

    In addition to the rights... residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To be free from... financial exploitation... humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This req is not met as evidenced by: Based on record review and interviews conducted, Licensee failed to provide a refund to R1/ R2 which poses a potential health and safety risk to residents in care.

  • 87507(f)Type B

    The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. This req is not met as evidenced by: Based on record review, Licensee failed to ensure admission agreement was followed. R1 and R2's room rate was increased after 1 year when admission agreement stated increases after 2 years. This poses a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 6, 2025 inspection of RAYA'S PARADISE OF SAN CLEMENTE?

This was a complaint inspection of RAYA'S PARADISE OF SAN CLEMENTE on November 6, 2025. 2 citations were issued: 2 Type B.

Were any citations issued to RAYA'S PARADISE OF SAN CLEMENTE on November 6, 2025?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "In addition to the rights... residents in privately operated residential care facilities for the elderly shall have all ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.