complaint·March 5, 2026

(Continued from LIC 9099) No Smoking" allowed; except in apartments where oxygen is in use. Currently there are no residents who use oxygen. Two residents are on hospice but are not actively using oxygen provided by hospice. LPA interviewed five of five staff members regarding designated smoking areas. Four of five staff stated the front of the building and a second floor balcony are designated smoking areas. Staff shared that the one resident who uses the area moved into the community four months ago. One of five staff was not aware of a designated smoking area. Five of five staff confirmed there is only one resident who smokes on the second floor balcony and that most residents do not use the second floor balcony. Five of five staff have not received any complaints from residents regarding the smoker on the second floor balcony. DON stated they will address the issue at the next Resident's Council meeting and find an alternative location if this poses a problem. LPA interviewed five of five residents. Three of five residents were unaware of a designated smoking area since they do not smoke. One of five residents does not want the upstairs balcony to be used for smoking. One of five residents was told by the Administration that the upstairs balcony can be used for smoking and that an ashtray container was provided for the resident. LPA observed the resident smoking in the patio and could not detect any smells due to the doors being closed. Based on LPA interviews and observations, the allegation that Facility staff allow residents to smoke in non-smoking areas,.is Unfounded. The allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted with Director of Nursing (DON) Karla Solis, and a copy of this report and LIC 811, was provided to the facility.