complaint·November 1, 2022

Citations

3 citations recorded^*CCLD

• 87303(e)(2)Type A

  Maintenance and Operation-Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F and not more than 120 degrees F. This requirement was not met as evidenced by: On 8/31/22 hot water temperatures were measured in random resident rooms and the laundry room. Out of 9 rooms, 6 rooms did not have hot water that met regulation guidelines. This poses an immediate health and safety risk to residents in care.

• 87303(g)(1)Type A

  Maintenance and Operation- Facilities which have washing machines shall:Have adequate supplies available and equipment maintained in good repair.This requirement was not met as evidenced by: End of shift reports, completed by staff, were reviewed for the week of 8/24/22-8/27/22 and interviews were conducted with random staff. Laundry services were not completed due to no hot water.This poses an immediate health and safety risk to residents in care.

• 87464(f)(4)Type A

  Basic Services-Basic services shall at a minimum include: Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications.This requirement not met as evidenced by: End of shift reports, completed by staff, were reviewed for the week of 8/24/22-8/27/22. Reports disclosed that Resident #1, #2, #3 ,#4, #5 and #6 did not receive their showers as there was no warm or hot water. This poses an immediate health and safety risk/ personal rights risk to residents in care

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