complaint·March 20, 2023

Licensing Program Analyst Michelle Reed arrived at the facility to deliver the findings of this complaint investigation. Upon arrival, LPA met with Administrator Jennifer Kornmann. The complaint was investigated and consisted of interviews with the facility staff, Administrator, and a review of Resident #1’s records. The following was determined: Resident #1 (R1) was admitted into the facility on 12/3/21. R1 resided in the Assisted Living building. On 8/11/22, at approximately 6:15am, R1 had an unwitnessed fall in his room. Staff immediately called 911 and R1 was taken to the hospital for evaluation. R1 did not receive any injuries. Records reviewed disclosed that R1 had a series of falls prior to 8/11. Based upon the interviews conducted and the records reviewed, the allegation is unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that R1’s falls were due to lack of supervision. An exit interview was conducted and a copy of this report was provided to Jennifer Kornmann.