complaint·September 4, 2025

During their interview, Staff 1 (S1) denied ever personally forcing R1 or any other resident to take their medication. S1 also denied witnessing or having any knowledge of any other staff forcing any resident to take their PRN medication or any other medication. During their interview, AD denied staff force R1 or any other resident to take their medication and stated R1 is able to take medication independently without staff intervention. Regarding the allegation Resident was physically abused by staff, the following was revealed: It is alleged staff physically hold R1’s hands or hit R1 if R1 does not comply with taking PRN medication. During their interview, R1 denied ever being physically abused by staff and denied staff hitting them or holding their hands in order to get them to take PRN medication. During their interview, Resident 2 (R2) was unable to confirm or deny the allegation. During their interview, Resident 3 (R3) denied being personally hit by any staff and denied witnessing or having any knowledge of staff physically abusing or hitting any other resident. During their interview, Staff 1 (S1) denied ever personally hitting R1 or any other resident and denied witnessing or having any knowledge of staff physically abusing or hitting any resident. During their interview, AD denied personally hitting R1 or any other resident. AD also denied witnessing or receiving any reports of staff physically abusing or hitting any resident. Due to allegations being uncorroborated during interviews conducted, the Department is unable to determine if Resident was forced to take PRN medication or if Resident was physically abused by staff. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are unsubstantiated. An exit interview was conducted and copy of this report was provided at the end of the inspection.