complaint·March 27, 2025

January 01, 2025 the new rent rate will change from $1540.00 to $2,500. During the investigation LPA reviewed the Palms Retirement Center Eviction notice dated February 28, 2025 for R1. Per Eviction notice R1 was issued an Eviction for failure of the resident/s to pay agreed upon rate of basic services within 10 days of due date. Per Health and Safety Code section 1569.655 under section (a) it states that if a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 60 days' prior written notice to the residents or the residents' representatives setting forth the amount of the increase, the reason for the increase, and a general description of the additional costs. Based on observations and the interviews which were conducted, the preponderance of evidence standard has been met, therefore the following allegation: Resident received an unlawful eviction is deemed SUBSTANTIATED. California Code of Regulations, Title 22, Divis ion 6, Chapter 8 is being cited on the attached LIC 9099D. An exit interview was conducted with facility representative and a copy of this report along with the Appeal Rights were provided at the time of this visit.