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Inspection visit

Follow-up on corrections

PALMS RETIREMENT CENTERLicense 3060060711 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Hanna Gough made an unannounced visit to the facility for the purpose of conducting a case management deficiencies visit. LPA was greeted and granted entry by staff. LPA met with Administrator (AD) Khatera Bahadory and discussed the purpose of the visit. The department received a cross report from OC Public Health stating that there was a COVID outbreak at the facility. The outbreak infected 8 out of 107 residents in care. No staff were reported to having COVID during this outbreak. The facility continued to test for additional cases two times a week. The last known case was identified on June 25, 2025. No additional cases were noted as July 8, 2025. LPA observed an email reporting the COVID cases on June 27 th , 2025 to OC Public Health. LPA did not observe a report being sent to the Orange County Regional Office regarding the same cases. Based on today’s visit a deficiency is being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with AD Khatera Bahadory and a copy of this report along with appeal rights were left at the facility.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(2)Type B

    Reporting Requirements 87211(a)(2)Occurrences, such as epidemic outbreaks... which threaten the welfare, safety or health of residents, personnel or visitors, shall be reported within 24 hours either by telephone... to the licensing agency...This requirement is not met as evidence by: Licensee did not ensure to report the COVID occurrences to the licensing agency. This poses a potential health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 18, 2025 inspection of PALMS RETIREMENT CENTER?

This was a other inspection of PALMS RETIREMENT CENTER on July 18, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to PALMS RETIREMENT CENTER on July 18, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Reporting Requirements 87211(a)(2)Occurrences, such as epidemic outbreaks... which threaten the welfare, safety or healt..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.