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Epic Assistance Care Home

License 306006095Residential Care - ElderlyMission Viejo, CA
9 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
6 residents
Phone
(818) 220-0282
Address
26751 Carretas Drive
Licensed since

Orange County context

1,105*CCLD

Total facilities

3.4*CCLD

Avg citations

7.3*CCLD

Avg visits

2.1*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

9 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2025

  • 87468(c)(2)(A)Type B

    Based on observation, the licensee did not comply with the section cited above in spite of a Technical Violation Advisory Note issued in May 2024. This poses/posed a potential health, safety or personal rights risk to persons in care.

  • 1569.618(c)(3)Type B

    Based on staff interviews and records reviewed, the licensee did not comply with the section cited above as two staff members on duty during the visit did not possess a current CPR/First Aid certificate which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87303(e)(3)Type B

    Based on observation and measurements conducted during the visit, the licensee did not comply with the section cited above as one faucet was found to deliver water at 138F which poses/posed a potential health, safety or personal rights risk to persons in care.

2023

  • 87470(b)(3)Type A

    The California Code of Regulations Section 87470(b)(3) on Infection Control Requirements states that: “There shall be separation and care of residents whose illness requires separation, including quarantine or isolation, from others.” This requirement was not met as evidenced by: Interviews and licensee admission that staff members with confirmed COVID-19 diagnosis kept on providing care and supervision without the facility having reported a Critical Staffing Shortage.

  • 87211(a)(2)Type B

    The California Code of Regulations Section 87211(a)(2) on Reporting Requirements states that: "Occurrences, such as epidemic outbreaks (...) shall be reported within 24 hours (...) to the licensing agency". This requirement is not met as evidenced by: Based on interviews conducted and records reviewed, multiple staff members and resident contracted COVID in November 2022 and were not reported to the Department. This constitutes a potential risk to the health, welfare and personal rights of the residents in care.

  • 87412(c)Type B

    Based on record review, Licensee failed to ensure verification of staff training is maintained. Two out of two staff do not have documentation of required training. This poses a potential health and safety risk to residents in care.

  • 87705(c)(5)Type B

    Based on record reviewed, the licensee did not comply with the section cited above in that three out of six Physician's Reports indicated a confirmed Dementia diagnosis yet were dated by up to two years prior, which poses an immediate health, safety or personal rights risk to persons in care.

  • 6151(e)(3)Type B

    The California Code of Regulations Title 7 Section 6151(e)(3) indicates that: "Portable fire extinguishers shall be subjected to an annual maintenance check. " This requirement is not met as evidenced by:Based on observation and record review, fire extinguisher maintenance is out of date since August 2022 which poses a potential Health, Safety, or Personal Rights risk to persons in care.

  • 87705(c)(5)Type B

    The California Code or Regulations Section 87705(c)(5) on the Care of Persons with Dementia states that: "Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, (...) This requirement is not met as evidenced by: Based on review, the four resident records observed to include an outdated physician report for residents with confirmed dementia diagnoses, which poses a potential Health, Safety, or Personal Rights risk to persons in care.

Inspection record

11 visits on record since 2022. Most recent on 2025-05-01.

3 routine inspections, 3 complaint visits. 1 complaint on record, 1 of 1 substantiated.

9 citations across the record on file

Nearby

Other licensed assisted living facilities in Mission Viejo

FAQ

Common questions about this facility

Is Epic Assistance Care Home licensed in California?

Yes, Epic Assistance Care Home is currently licensed in California. It has been licensed since 2022.

How many citations does Epic Assistance Care Home have?

Epic Assistance Care Home has 9 citations on record: 1 Type A (more serious) and 8 Type B citations. It has received 11 visits (3 inspections, 3 complaint visits, 5 other visits).

When was Epic Assistance Care Home last inspected?

Epic Assistance Care Home was last inspected on May 1, 2025 (about 1 year ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Epic Assistance Care Home?

Epic Assistance Care Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Mission Viejo, Orange County, California.

How does Epic Assistance Care Home compare to other assisted living facilities in Orange County?

Epic Assistance Care Home has 9 citations. The county average is 3.4 citations per facility. There are 1,105 assisted living facilities in Orange County.

Does Epic Assistance Care Home have any serious violations?

Epic Assistance Care Home has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Epic Assistance Care Home had any complaint inspections?

Epic Assistance Care Home has received 3 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

Next steps for this record

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