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Inspection visit

complaint

LOLA SENIOR GUEST HOMELicense 3060060961 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Document review revealed, R1 was found by the police around 2:00am on July 22, 2025, and taken to the hospital. R1 has a dementia diagnosis and is not allowed to leave the facility unassisted. Based on the evidence gathered through interview confirmation and document review, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Violations are being cited per California Code of Regulations Title 22. An immediate civil penalty of $500 is being assessed. An exit interview was conducted, and a copy of this report, and appeal rights were provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)(1)Type A

    87464 Basic Services(f) Basic services shall at a minimum include: (1) Care and supervision as defined in section 87101(c)(3) and Health and Safety Code Section 1569.2(c). This requirement was not met as evidenced by: Based on interview confirmation and document review, R1 was able to leave the facility unassisted in the middle of the night without staff being aware of the residents’ whereabouts, which poses an immediate threat to the residents health and safety.

  • 87211(a)(1)Type B

    87211 Reporting Requirements(a) Each licensee shall furnish...reports as the Department may require, including, but not limited to...(1) A written report shall be submitted to the licensing agency... within seven days of the occurrence of any of the events specified... below. This report shall include the resident’s name, age...disposition of the case. This requirement is not being met as evidenced by: Administrator Dinh confirmed no incident was sent to the Regional Office regarding R1’s elopement.

FAQ · About this visit

Common questions about this visit

What happened during the July 30, 2025 inspection of LOLA SENIOR GUEST HOME?

This was a complaint inspection of LOLA SENIOR GUEST HOME on July 30, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to LOLA SENIOR GUEST HOME on July 30, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87464 Basic Services(f) Basic services shall at a minimum include: (1) Care and supervision as defined in section 87101(..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.